Whether it’s a dripping tap, a backed-up drain, or a full-blown bathroom reno, finding a reliable plumber can make all the difference. A good plumber won’t just fix your issue—they’ll give you peace of mind. But with so many options in the market, how do you figure out who to trust?
This 2025 guide walks you through everything you need to know to hire the right plumber for your home or rental, whether it’s a one-time fix or ongoing maintenance.
Why It’s Important to Choose the Right Plumber
Hiring the wrong person can turn a simple fix into a costly mess. Poor plumbing work can cause:
- Increased water bills
- Hidden water damage and mould
- Repeat repairs or full replacements
- Legal trouble if the plumber isn’t licensed (especially in rentals)
If you’re a landlord, bad plumbing can lead to tenant complaints—or worse, violations under provincial tenancy laws. A solid plumbing partner is an asset, not an expense.
What to Look for in a Reliable Plumber
Use this checklist when comparing plumbers:
✅ 1. Licensing and Insurance
Always verify that the plumber holds a valid provincial license (or Red Seal certification) and carries insurance and bonding. This protects both your home and your wallet.
✅ 2. Relevant Experience
Some plumbers specialize in residential homes, while others know the ins and outs of rental buildings, older properties, or new builds. Make sure they’ve worked on similar setups before.
✅ 3. Transparent Pricing
Ask for a detailed, written estimate before work begins. Clarify whether pricing is hourly or flat rate—and don’t forget to check for hidden fees like travel or emergency callout charges.
✅ 4. Emergency Availability
For rentals or urgent issues, fast response is key. Make sure the plumber offers 24/7 or next-day service if needed.
✅ 5. Reviews and Reputation
Browse platforms like Google, Yelp, or HomeStars. Look for consistent feedback, not just star ratings. If it’s a big job, don’t be shy—ask for a few references.
✅ 6. Warranty and Guarantees
A good plumber stands behind their work. Ask if their labour and the parts they use are covered, and for how long.
Homeowners vs. Landlords: What’s the Difference?
| Criteria | Homeowners | Landlords |
|---|---|---|
| Response Time | Flexible for minor issues | Needs fast turnaround for tenants |
| Experience Needed | Basic residential plumbing | Knowledge of tenancy laws and multi-unit systems |
| Documentation | Simple invoice | Detailed reporting for legal/tax records |
| Service Plan | Optional | Recommended for consistent property upkeep |
| Top Priority | Quality, design, finish | Cost efficiency and reliability |
Questions to Ask Before Hiring
- Are you licensed and insured in this province?
- Have you worked on homes/properties like mine?
- Can you give me a detailed quote and timeline?
- Do you guarantee your work?
- Do you offer emergency or after-hours support?
- Is there a charge for diagnostics or consultations?
Where to Find Reputable Plumbers in Canada
- HomeStars – Verified reviews from Canadian homeowners
- BBB (Better Business Bureau) – Look for accreditation
- Google Reviews – Sort by lowest rating to find any red flags
- Local Facebook Groups – Great for real-time word-of-mouth referrals
Red Flags to Watch Out For
Avoid any plumber who:
- Won’t show a license or insurance documents
- Gives vague “ballpark” pricing
- Pressures you to commit on the spot
- Demands full payment upfront
- Has lots of negative reviews (especially if they don’t respond to them)
Pro Tip: Consider a Maintenance Agreement
If you manage rental properties or live in an older home, it might be worth setting up a plumbing service plan. These agreements typically include:
- Routine inspections
- Discounted rates
- Priority booking
- Fewer plumbing surprises
They’re especially useful for avoiding mid-winter pipe bursts or frantic calls from tenants.
FAQs About Hiring a Plumber in Canada
Q: What’s the average rate for plumbers in 2025?
Expect to pay between $80 and $150 per hour, depending on your region and the job. Many plumbers offer flat rates for standard repairs like toilet installations.
Q: Are landlords responsible for plumbing issues?
Yes. Provincial laws (like Ontario’s RTA) require landlords to maintain plumbing in working order.
Q: How do I check a plumber’s credentials?
Ask for their license number and verify it with your provincial trades authority (e.g. Skilled Trades Ontario).
Q: Can I use one plumber for multiple properties?
If they’re reliable and cover your service areas, definitely. Long-term relationships often mean better service and priority access.
Q: Are online directories like TrustedPros reliable?
Use them as a starting point—but always verify licensing and read reviews from multiple sources.
Final Thoughts: Choose With Confidence
A good plumber does more than fix pipes—they protect your home, your investment, and your peace of mind. Take the time to ask questions, check credentials, and compare reviews.
Whether it’s your own home or a rental unit you manage, choosing the right plumber in 2025 is one decision that pays off in the long run.